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Privacy Policy

Privacy Policy website Privacy Statement effective February 1, 2014

Welcome to, the B2B e-market place that aims to provide a number one online experience to all our users through its unique content, high-speed services and secured e-commerce portal.’s Privacy Policy is a reflection of the company’s commitment towards maintaining the users’ privacy whenever they surf the Internet. We are keen on ensuring that the Net experience for all the users is always safe and secured. The Privacy Policy applies only to and does not apply to any organisation’s websites that we provided links to.

This Marketplace Privacy Statement ("Privacy Statement") tells our visitors ("You") about: a) The information ("Mtlexs") collects through our website(s), and "related websites" (the "Site(s)"); b) Certain services available on Mtlexs; c) How we use that information; and d) How You can choose to opt out of some of these practices.


By accessing our Site, You are consenting to the information collection and use practices described in this Privacy Statement, as modified from time to time by us. If we decide to change our Privacy Statement, we will post a new statement on our Site and change the date at the top of the statement. Therefore, we encourage you to check the date of our Privacy Statement whenever you visit this Site for any updates or changes.

About Mtlexs

Mtlexs combines industry-leading SaaS technology, the world's largest web-based trading partner community, and expert capabilities - all in a cloud-based environment - to deliver services to organizations that need to control costs, minimize risk, improve profits, and enhance cash flow and operations in the Non-Ferrous metal Industry.

What personal information do we collect on the Site and why?

We collect several types of information on our Site including "Personal Information," which generally is information that can be used to identify you individually, such as your name and email address. The information we collect depends on what services you use on our Site(s). The following is a more detailed explanation of these types of information, as well as when and how we use it.

Contact Information

We may collect information that identifies you personally, such as your name and e-mail address, when You submit a form, such as, but not limited to, a request for information, or to register for the site. We collect additional information if You choose to submit it, including Your title and place of employment, business telephone number, mailing and facsimile address, as well as the contents of Your questions and/or comments submitted along with this information. In the case of purchasing a subscription or a service some of this additional information is required. In general, we may use this information to respond to Your inquiry, request Your participation in a survey, provide you with the service that you’ve purchased, and contact You about Mtlexs product or partner offerings that may be of interest to You. Here are some details about certain features of our Site(s)

IP Addresses

Each visitor to the Site is identified by an IP address during their visit and IP addresses are automatically captured by the Site management software. Mtlexs uses this information to help improve the operation of the Site and may at some time use this information to help adjust the content of the Site to the general geographic location of the visitor and for reporting purposes.


Mtlexs uses small files called "cookies" to improve the quality of a visitor's interaction with the Site, to enable a shopping cart feature, and facilitate other advanced features. If You have set Your browser to reject cookies, some features of the Site may not work properly. If you configure your browser to reject cookies from the Mtlexs, you will not be able to access the Site. Neither Mtlexs nor it's service providers link the information we store in cookies to Personal Information you submit while using the Site except as necessary to perform web site security, service functionality and usage analytics. Mtlexs does not place any third party advertising tracking cookies on your computer during your use of the Mtlexs. With regard to emails sent from or to a Site, Mtlexs may track the open-rate, click-through rate and/or bounce rate of the messages at the individual level.

Information sharing or disclosure practices

Mtlexs does not provide any of Your personal information to third parties for their marketing purposes without Your explicit consent, however Mtlexs may use Your information to contact you about Mtlexs products and services unless you opt-out of such uses as provided below. The personal information you provide to the Site may be accessed by (a) third parties who help Mtlexs operate the Site, help Mtlexs process transactions, provide the services requested by you, or contribute to Mtlexs sales and marketing efforts; and (b) law enforcement and other government entities if reasonably required.


This Site is primarily located in and operated from the India. By submitting data to the Site, you consent to having such data transferred to the India and other web site operation locations selected by Mtlexs.

Links to other Sites

The Site contains links to third party web sites such as the web sites of Mtlexs partner companies. Mtlexs takes no responsibility for the content or information practices of such sites.

Choice and Opt-Out

You may opt-out of receiving email communications from Mtlexs by sending an email to In addition, each email communication includes instructions on how to unsubscribe


Mtlexs uses commercially reasonable efforts to store and maintain personal information You submit on the Site to protect it from loss, misuse, alteration or destruction by unauthorized parties. We may store information that we collect through our Site indefinitely except as otherwise required by law

Personal Information Handling and Privacy

Personal Information

"Personal Information" is a person's name and information associated with his or her personal identity as opposed to information associated with a business. Personal Information, such as name, business address, business email, and individually used corporate credit card number, may be required for use of some features of Mtlexs. You should submit only publicly available, business contact information. Information submitted to Mtlexs may not include Sensitive Personal Information. "Sensitive Personal Information" means government identification numbers or financial account numbers associated with individual persons (e.g. Driver's license numbers, or personal credit card or banking account numbers)

Use of Personal Information by Mtlexs

Mtlexs will treat Personal Information as confidential and will use it only to: facilitate operation of the Site and its related services; enhance use of the Site and its related web pages; perform internal tracking and Site improvement; enable Mtlexs to contact you; process requested transactions through the Site (including use of templates and document creation); and analyze the volume and history of a company's Site usage.

Visibility of Personal Information within the Site

Mtlexs help companies make connections to facilitate business. Depending on the Solution, You may provide your business contact information to Trading Partners, potential Trading Partners, or to the public via the Site, if you are serving as a company contact for your business.

Other Corporate Entities

Mtlexs may share Personal Information with our global affiliates, parent, subsidiaries, agents and integrated service providers ("Affiliates") that cooperate to provide the Site and related services to you, throughout the world. Mtlexs’s Affiliates follow practices no less protective of all users of the Site than our practices described in this policy, to the extent allowed by applicable law. If Mtlexs and/or its Affiliates were to one day merge with or be acquired by another business entity you should agree that Mtlexs may share some or all of your Personal Information with the resulting entity in order to continue to provide the Solution. You will receive notice of such an event (if it occurs) and we will require that the new combined entity follow the practices disclosed in this policy.


By submitting Personal Information to the Site, you are consenting to Mtlexs's collection, processing, storage, and use of that information in accordance with this policy. Before providing Personal Information to the Site, such as providing a company-wide contact for your company or organization, obtain that individual's consent for the collection, transfer, processing, and use of that information in accordance with this policy. As a user of the Site, and subject to the roles you hold and your notification settings, you may be required to receive certain administrative notices from Mtlexs but you may opt-out of receiving promotional emails from Mtlexs using the opt-out procedures found on any promotional email from Mtlexs.

Correcting Account Information (Exercising Your Right to Access Personal Information)

You have a right to access and modify your Personal Information and to delete your Personal Information, subject to constraints. Mtlexs may refuse to give access to the Site for legitimate reasons including delinquent payments on the account, a legal dispute, or security concerns. If you are unable to correct, update, or delete your personal information, you may contact the Mtlexs.


Mtlexs uses industry standard security measures to protect Personal Information from unauthorized disclosure. Mtlexs takes steps to appropriately safeguard credit card and remittance information using recommended industry encryption methods. Mtlexs’s services are designed so that these categories of information can only be viewed from within the Site.

Data Retention

Mtlexs will retain Personal Information in active databases for varying lengths of time depending upon the specific Solution, type of data, and applicable law. The policy regarding data retention for each Solution is set forth in the documentation or terms for each Solution. Consistent with Mtlexs's backup and storage procedures and due to the close integration of data with the Solution, Personal Information might be stored by Mtlexs in backup logs and files for the duration necessary for legal requirements or the purposes described in this policy. However, Mtlexs makes no commitment to indefinitely store such data. During your subscription to the Site, you will be able to access your Personal Information.

Changes to this Policy

From time to time Mtlexs will need to make changes to this policy. Some of the changes will be in response to changes in applicable laws and regulations. In addition, as Mtlexs adds new features and new services to a Site, Mtlexs will continue to handle Personal Information consistently with this policy, but some changes or clarifications may be required.

If Mtlexs seeks to make a material change to Mtlexs's policy to allow use of Personal Information for a new, legitimate business purpose, Mtlexs will document the change to this policy, note the date of the last update at the end of the policy, and send a notice to the administrative contacts on file with Mtlexs for each Buyer and Supplier. You are encouraged to check this policy occasionally to stay informed of any changes in our policies and procedures regarding Personal Information. For substantial and material changes to this policy, Mtlexs will use reasonable efforts to provide notification to all affected users and suggest that such users review the updated policy.